Medical Secretary - Primary Care Clinic

US-ME-Brunswick
Job ID
2017-1979
Job Type
Regular Full-Time
Category
Administrative/Clerical
Unit
MCMG Primary Care, Brunswick
Shift
Monday - Friday; 9:00am - 5:30pm
Hours per Week
40

Overview

 

The Medical Secretary will function as a team member of the Mid Coast Medical Group to facilitate the goals of the office which are:

  • To deliver quality patient care which includes maintaining strict patient confidentiality
  • To present a positive and respectful attitude to the community
  • To operate the office efficiently with regard to income generation and collections and prudent use of resources

Responsibilities

  • Greeting and processing patients as they check in or out of office
  • Verifying patient demographics
  • Request completion of paperwork including Medicare questionnaire, Notice of Privacy practices, Registration forms, and health questionnaires
  • Direct vendors to appropriate person
  • Sort and manage incoming/outgoing mail
  • Answer and process phone calls on multi-line phone system
  • Schedule patient appointments
  • Collect, reconcile, and batch patient encounter forms on daily basis
  • Collect appropriate co-payments from patients
  • Discuss and collect payments from patients with outstanding bills
  • Manage physician(s) schedules including confirming, cancelling, rescheduling appointments as necessary

 

Qualifications

  • Previous medical office experience, preferred
  • Strong accuracy and efficiency skills
  • Ability to multi-task effectively
  • Familiarity with health insurance plans
  • Knowledge of medical terminology

 

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